About Us
CCR Industrial Sales:
Our goal is to conduct an honest, customer oriented business. We deal in new, surplus, NOS (new old stock), liquidations, discontinued and used items, but we are not an authorized dealer for most of the items offered.
We describe items to the best of our ability, but it is the responsibility of our buyer to determine the applicability and safety of each item for their particular use.
Business Hours:
Monday – Friday
8:00 AM – 4:00 PM CST
Saturday – Sunday
CLOSED
Making an offer:
We welcome offers on certain items. We do our best to accept, reject, or counter offers as promptly as possible, so please be patient while we consider your offer.
If you make an offer outside our business hours, we will not respond until regular business hours. In other words, night, weekend, or holiday offers will be reviewed when we are once again open for business.
Feedback:
We work very hard to maintain high customer satisfaction. Please contact us directly if you have any concerns about a product. We do our best to respond to any contact from a customer a soon as possible.
Contacting Us:
Our sales line and email address are at the top and bottom of the page should you need more information or need to ask any questions.
Shipping:
We ship Monday through Friday (except U.S. holidays) via UPS ground, USPS, Federal Express, or LTL freight carriers (delivery appointments are standard on all freight shipments). Orders normally leave our location within 24 – 48 hours of cleared payment Monday through Friday.
Tracking information is forwarded to buyers via email when items are shipped.
Special shipping requirements will be quoted. Please contact us for more information.
Return and Refund Policy:
We are a liquidator. Therefore, we sell everything as is. NO RETURNS and NO REFUNDS. All items are non-returnable and non-refundable. Therefore, please ask all the questions you want, get extra pictures from us, etc. to avoid any costly complications.
Payment:
We accept PayPal, Mastercard and Visa on most items, except for items found in our “Furniture” Category, which is CASH ONLY. We also accept wire transfers, and some items are wire transfer ONLY. If you pay directly using a credit or debit card outside of PayPal, we do charge a 3% credit / debit card usage fee. The 3% is taken from the order total (price, shipping cost, taxes, etc), and the fee is taxed if applicable. Local pickup can have other payment arrangements made. Please contact us in advance.
Notice:
It is our company policy to obtain a signed copy of our custom sales agreement for most purchases. Our sales agreement essentially states that the purchaser is buying the item in “as is” condition. Upon you initiating the sale, we will customize a sales agreement and forward it to you to sign and date.
Without the previously mentioned signed and dated sales agreement, we cannot release the item for pickup or shipping.